Book here and pay
10% less
than on Booking.com!
Check rooms and rates
From195US$ /night
Check-in
20Apr2025Select date
Check-out
21Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

R. Diaz Ordaz 2-1, Portes Gil, Mexico, 46750

Hacienda El Carmen Hotel & Spa is a 4-star Portes Gil hotel offering an outdoor swimming pool, fitness center, and a children's playground. Guests are accommodated in air-conditioned rooms equipped with free WiFi and private bathrooms.

Rooms & Amenities

Rooms at Hacienda El Carmen Hotel & Spa feature air conditioning, a dining area, and a private bathroom with a shower. Each room includes a terrace with garden views, free toiletries, and a safety deposit box. Billiards and mini-golf are also available at the property.

Dining & Facilities

Dining options include an on-site restaurant that provides meals and a bar for drinks. Guests can also prepare meals in their room's well-fitted kitchen, equipped with a stovetop and refrigerator.

Leisure & Services

Leisure activities at Hacienda El Carmen Hotel & Spa include free use of bicycles, billiards, and mini-golf. The hotel also features a garden and outdoor areas for relaxation.

Services & Accessibility

Hacienda El Carmen Hotel & Spa offers complimentary private parking and a 24-hour front desk service for guest assistance. The nearest airport, Don Miguel Hidalgo, is located 56 miles away.

View all

Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard Room
Max:
2 persons
435 sq. feet 
Bed options:
1 King Size Bed
Lake view
Coffee machine
Heating
Check Prices

Price and Room Availability

Check availability and prices for your dates now!


Getting around

Comprehensive guide to transport options for seamless travel

City Center
Portes Gil400 ft
Airports
Don Miguel Hidalgo (GDL) 53.3 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences
What’s included

General

  • Non-smoking rooms
  • Free Wi-Fi in public areas
  • Parking
  • Safe deposit box
  • Concierge desk
  • No pets allowed
  • 24-hour security
  • Baggage storage
  • Smoke detectors
  • Fire extinguishers
  • Key access

Sports & Fitness

  • Fitness center
  • Cycling
  • Pool tables
  • Mini golf

Guest Parking

  • Cookware/ Kitchen utensils

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Laundry
  • Tours/Ticket assistance
  • Grocery shopping service
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Outdoor dining area
  • Picnic area/ Tables

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Babysitting/Child services
  • Board games
  • Children's menu
  • Children's play area
  • Game room

Spa & Leisure

  • Heated swimming pool
  • Outdoor swimming pool
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness center
  • Sauna
  • Massage
  • Shallow end

Room features

  • Air conditioning
  • Heating
  • Sitting area
  • Patio
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Cookware/ Kitchen utensils
Show more

Location

R. Diaz Ordaz 2-1, Portes Gil, Mexico, 46750
Map view
R. Diaz Ordaz 2-1, Portes Gil, Mexico, 46750

Reviews and Ratings

Reviews from guests about their experience.
78%
loved their spa retreat and can’t wait to return.
Relaxing spa treatments
Attentive staff
Dated room decor
Limited dining options
7.8/10
Very good
Rooms
8.2
Location
8.0
Service
8.8
Dining
5.8
Guest reviews
7.8/10
based on 5 reviews
9.2
9.2/10 based on 75 reviews
Janet
United States of America, November  2024
8.2/10

I had a lovely stay at the hotel with clean and spacious rooms that made it easy to unwind. The service was attentive, and the staff went out of their way to accommodate me. Although the dining options were limited, the quality was decent. The facilities, especially the spa, were rejuvenating, but I found the Wi-Fi to be quite slow, which detracted a bit from my overall experience.

Rooms
8.0
The rooms were clean and spacious, providing a comfortable atmosphere for relaxation.
Service
9.0
The service was attentive, with staff always ready to help and make suggestions.
Location
Dining
7.0
While the dining options were somewhat limited, the meals I had were of good quality.
Facilities
9.0
The spa facilities were fantastic and offered a great range of treatments, perfect for relaxation.
Samuel
United States of America, October  2024
8.0/10

I had a lovely stay at the hotel, which was surprisingly quiet despite being close to vibrant nightlife. The rooms were spacious and modern, perfect for relaxation. On the downside, I found the breakfast options a bit lacking. The spa facilities were fantastic, making it a worthwhile escape, but the Wi-Fi situation was frustrating as it wasn’t included in the package.

Rooms
9.0
The rooms were spacious and modern, providing a comfortable retreat.
Service
8.0
The staff was attentive and seemed genuinely eager to help which added to the comforting atmosphere.
Location
9.0
I loved the location; it was conveniently close to nightlife yet still quiet enough for relaxation.
Dining
5.0
Unfortunately, the breakfast options were somewhat limited, which was a bit disappointing considering the overall experience.
Facilities
9.0
The spa facilities were fantastic, providing a luxurious experience that I would highly recommend.
Bryan
United States of America, October  2024
7.8/10

I had a really nice stay at the spa hotel. The rooms were modern and pretty spacious, which made my time there comfortable. The facilities, especially the spa area, were lovely and well-kept. However, I found the dining options a bit underwhelming and not very extensive. Overall, it’s a good place for relaxation, but some areas could be improved.

Rooms
8.0
The rooms were modern and spacious, providing a comfortable stay.
Service
9.0
The service was attentive and helpful, adding to the overall experience.
Location
8.0
The location was quite convenient, with easy access to local attractions.
Dining
5.0
Dining choices weren't extensive, and I found the menu a bit lacking.
Facilities
9.0
The spa area was well-maintained and provided a relaxing atmosphere.
Harold
United States of America, September  2024
7.4/10

I had a relaxing stay at this spa hotel, where the ambiance was soothing and the treatments were delightful. The rooms were spacious and well-appointed, though I found them a bit dated. The staff was attentive and made sure we felt welcome. I did wish there were more dining options available on site. Overall, it was a good experience, especially for unwinding, but there’s room for improvement in some areas.

Rooms
7.0
The rooms were spacious and comfortable, though slightly dated compared to modern standards.
Service
9.0
Service was attentive; the staff went above and beyond to ensure we had everything we needed.
Location
7.0
The location is nice and tranquil, perfect for a spa getaway, but it's a bit far from local attractions if you're looking to explore.
Dining
5.0
I found the dining options limited, and it would have been great to see a wider variety of meals, especially for lunch.
Facilities
9.0
The spa facilities were wonderful and very relaxing, making it a highlight of my stay.
Relaxing spa treatments
Dated room decor
Paul
United States of America, September  2024
8.2/10

This hotel really delivered on comfort and cleanliness, making my stay quite pleasant. The staff was warm and attentive, ensuring I felt welcomed. The location was convenient, close to local attractions, although the dining options were somewhat limited. Overall, it felt like good value for money, especially given the quality of the rooms and the relaxing amenities available.

Rooms
9.0
I found the rooms to be spacious and modern, with a nice touch of luxury, which made my stay very comfortable.
Service
9.0
The service was fantastic, with staff always ready to assist and a smooth check-in and check-out process.
Location
8.0
Situated in a convenient spot, it was easy to explore nearby attractions and enjoy local dining.
Dining
7.0
While the food was good, I wish there were more variety in the breakfast options offered.
Facilities
8.0
The amenities were excellent, especially the spa facilities which provided a great place for relaxation.
Access exclusive early booking discounts.
Choose your spa escape today!
Check Rates

Next best alternative

Consider them for your next trip.
Check-in
20Apr2025Select date
Check-out
21Apr2025Select date
Rooms and Guests2 Guests, 1 Room